Editorial standards

These are the rules every article across the network is held to. They exist because
our readers act on what we publish — they file the form, pay the fee, or book the flight.

Primary sources before secondary ones

Any claim about a government or regulated process names the platform where it happens and links to
it. Where a regulator or operator publishes the rule directly, we cite that rather than another
publisher’s summary of it. Secondary sources are used to find the fact, not to be the authority for
it.

Figures are dated and attributed

Prices, fees, coverage limits and eligibility thresholds change. Every perishable number we publish
carries the period it applies to and the source it came from. That makes each figure auditable, and
it lets us schedule refreshes rather than discovering a page is three years stale.

Where a figure genuinely varies — by provider, by city, by applicant — we say so and give the range
rather than publishing a single number that will be wrong for most readers.

Nothing is fabricated

We do not publish invented testimonials, composite customer stories presented as real, fictional
case studies, or statistics we cannot trace to a source. If we cannot verify something, it does not
go in. Concrete named detail — the actual provider, the actual branch, the actual document required —
is what makes a guide useful, and inventing that detail would destroy the only thing we are selling.

One page per question

Publishing several near-identical articles that compete for the same query serves nobody: readers
land on the weakest version and the pages cannibalise each other. Related queries are answered on a
single maintained page, which is updated as the underlying rules change and consolidated where
duplicates already exist.

Advertising is separated from editorial

Display advertising funds the network. Ad placements are fixed slots in the page template, chosen
so they never displace or interrupt the answer, and advertisers have no input into editorial
decisions. We do not accept payment for coverage, ranking or recommendation.

AI assistance, and its limits

We use software tooling — including AI assistance — for research, drafting support and quality
checks. It does not remove human responsibility: a person selects the topic, verifies every sourced
claim, and is accountable for what publishes. Tooling is never a licence to publish something nobody
checked.